Shipping policy
Shipping Policy
At Ghungroo, we are committed to delivering your favourite jewellery safely and on time. Please read our shipping policy below to understand how your order is processed and delivered.
Order Processing Time
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All orders are processed within 1–2 business days (excluding Sundays and public holidays).
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Orders placed on weekends or holidays will be processed on the next working day.
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Once your order is shipped, you will receive a confirmation message/email with tracking details.
Shipping Duration
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Domestic Shipping (India):
Orders are typically delivered within 3–7 business days, depending on your location. -
Delivery timelines may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
Delivery Locations
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We currently ship across India.
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Please ensure that your shipping address and contact details are accurate to avoid delivery delays.
Order Tracking
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Once your order is shipped, tracking details will be shared via SMS/email.
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You can use the provided tracking link to monitor your shipment status.
Delays & Exceptions
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While we aim to deliver all orders on time, unforeseen delays may occur.
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In such cases, we appreciate your patience and encourage you to contact our support team for assistance.
Incorrect Address or Failed Delivery
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Ghungroo will not be responsible for delivery issues caused by incorrect or incomplete addresses.
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If an order is returned due to failed delivery attempts, re-shipping charges may apply.
Damaged or Missing Packages
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If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with supporting images/videos so we can assist you promptly.
Contact Us
For any questions related to shipping, feel free to reach out to us at:
Email: mansigupta09091999@gmail.com
Instagram/WhatsApp: @ghungroo.official/9729499759